Support & Managed Services

Businesses and organizations that rely on Information Technology (IT) need to build and maintain a robust IT infrastructure. This infrastructure encompasses all the resources required to deliver and support IT services, including:

• Data Centers
• Servers
• Networks
• Computers and Software
• Storage

IT infrastructure includes both tangible assets (such as software, virtual machines, and virtual servers) and intangible elements like IT policies, procedures, and personnel.

Monitoring IT infrastructure is a business process managed by IT organizations to collect and analyze data, which helps improve business outcomes and add value. Specialized software tools are used to integrate data from event logs generated automatically by applications or devices in response to network traffic or user activities.

Cybersecurity

Cybersecurity involves integrated methods, technologies, and processes designed to protect the privacy, integrity, and accessibility of computer systems, networks, and data from cyberattacks or unauthorized access. The goal is to safeguard all organizational assets from external and internal threats, as well as disruptions caused by natural disasters. Effective cybersecurity requires a systematic approach across all information systems.

Network Solutions

Enhance your network with advanced technology. We utilize innovative, industry-leading tools to design and build communications and IT infrastructure that:

• Increases productivity
• Reduces operating costs
• Manages complex integration

Managed network services are essential for modern and medium-sized businesses. They support daily business operations, improve communication and collaboration tools, and enhance business flexibility and resilience.

With evolving needs such as internal integration capabilities, cloud computing, big data, Bring Your Own Device (BYOD), IPv6, and network virtualization, network management can be complex. Our team, in partnership with leading providers like Cisco and IBM, offers expert installation, planning, and solutions.

Strategic IT Services

We provide a range of innovative, accessible, timely, reliable, and efficient solutions tailored to the needs of the university community and other organizations. Our strategic approach includes:

• Identifying Opportunities: Actively seeking and leveraging new opportunities.
• Reducing Risks: Managing and mitigating potential risks.
• Planning for the Future: Developing strategies for long-term success and adaptability.
• Resolving Problems: Using comprehensive information and technology to address and solve issues.

IT Management

ProSupport Enterprise Suite is built on a foundation of expertise, tools, technology, and customer convenience. Our services are tailored to align with your plans, location complexity, and IT resource allocation.

Code Agrius is a managed service provider (MSP) responsible for managing customer IT infrastructure. Depending on your goals and budget, we can act as part of your internal IT team or serve as your entire IT department. Our team offers shared expertise and delivers a comprehensive, seamless IT solution that works effectively at all levels.

As IT infrastructure grows more complex, managing it becomes more challenging and costly. We provide all IT services benefits at a fraction of the cost of an internal IT department. By minimizing the impact of IT failures and addressing unexpected issues promptly, we cover all aspects of your network, security, servers, desktops, and laptops, allowing you to focus on developing your business.

Code Agrius implements a competitive strategy that encompasses:

• IT Security
• Risk Management
• Business Workflow Analysis
• IT Infrastructure Planning
• Faculty Feedback
• IT Budgeting